1. Acceptance of Terms
By accessing Bondmark websites, storefronts, client portals, invoice pages, or related services, you agree to these Terms. If you do not agree, do not use the platform.
Bondmark Supply Co.
Terms of Service
Effective Date: August 15, 2026
These Terms cover Bondmark's website, storefronts, client portal, invoice pages, and related platform services. They do not replace any signed Bondmark Merchandise Services Agreement.
Separate agreements control client engagements.
If a business signs a Bondmark Merchandise Services Agreement, proposal, invoice, statement of work, or other client-specific written agreement, that agreement controls for that engagement where it conflicts with these general website/store terms.
2. Eligibility and Authority
You must be able to form a binding agreement. If you use Bondmark for a business, club, gym, team, organization, or other entity, you represent that you have authority to act for that organization.
3. Bondmark Accounts
Client portal access is limited to users invited or approved for a client account. You are responsible for keeping access links, email accounts, and login credentials secure and for notifying Bondmark if access should be changed.
4. Bondmark B2B Services
Bondmark provides merchandise-management services that may include discovery, product planning, design concepts, mockups, storefront setup, fulfillment coordination, invoice management, client documents, royalties, support, and related administrative workflows.
5. Separate Client Agreements
Businesses purchasing Bondmark merchandise-management services may also be subject to a separately signed Merchandise Services Agreement, proposal, invoice, statement of work, or other written agreement. If these Terms conflict with an executed client-specific agreement for that engagement, the executed agreement controls for that engagement where appropriate.
6. Merchandise Storefront Purchases
Customer purchases from client-branded storefronts are separate merchandise orders. Storefront products are sold through the Bondmark experience, but the storefront may feature the client brand, collection, product selection, and design approvals.
7. Product Descriptions and Variations
Bondmark aims to present products accurately. Merchandise may be produced on demand, and reasonable variations can occur in print placement, color reproduction, materials, screens, sizing, trim, and manufacturing. This does not excuse defective merchandise or prevent Bondmark from reviewing legitimate production issues.
8. Pricing
Prices may differ by product, storefront, client program, launch package, invoice, promotion, tax configuration, shipping destination, or future service scope. Bondmark may correct obvious pricing or typographical errors before accepting or fulfilling an order.
9. Payments
Consumer merchandise checkout and business-service invoices are separate payment flows. Stripe or another supported payment provider may securely process payments. Bondmark does not ask users to send full card numbers through support forms or onboarding forms.
10. Taxes
Taxes may be calculated, estimated, collected, or reported depending on the transaction type, location, provider configuration, and applicable law. Displayed totals may include tax estimates where supported.
11. Shipping
Shipping rates, methods, and delivery estimates may depend on the product, production partner, delivery address, carrier, and order timing. Bondmark does not guarantee carrier or production dates unless a written agreement expressly says otherwise.
12. Order Changes and Cancellations
Because merchandise may enter production quickly after payment, changes or cancellations may not be available after an order is submitted, produced, or routed to fulfillment. Bondmark may review requests case by case.
13. Returns, Refunds, and Production Defects
Returns and refunds are handled according to the applicable storefront, invoice, support review, and production status. Production defects, damaged items, or materially incorrect items should be reported promptly with order information and photos where available.
14. Customer-Submitted Information
You agree that information submitted to Bondmark is accurate and that you have the right to submit it. This includes contact information, shipping details, client business information, design feedback, brand assets, support messages, and invoice information.
15. Client Logos, Trademarks, and Artwork
Clients are responsible for having the rights, approvals, and permissions necessary for logos, trademarks, slogans, artwork, files, and brand materials submitted to Bondmark. Bondmark may use submitted assets to provide the requested services.
16. Bondmark Intellectual Property
The Bondmark name, platform, site content, workflows, product presentation, software, documentation structure, and original Bondmark-created materials are owned by Bondmark or its licensors unless otherwise agreed in writing.
17. User and Client Intellectual Property
Clients and users retain ownership of their pre-existing brand assets. By submitting materials, you grant Bondmark the rights needed to host, process, reproduce, display, adapt for mockups or production, and otherwise use those materials to provide the services.
18. Prohibited Uses
You may not use the platform for unlawful, infringing, deceptive, harmful, abusive, or security-compromising activity. You may not attempt to access another client account, interfere with the service, scrape private areas, or submit content you do not have rights to use.
19. Third-Party Service Providers
Bondmark uses third-party providers for infrastructure, authentication, payments, fulfillment, email delivery, storage, and related operations. Those providers may process information as needed to provide the services.
20. Electronic Communications
By using Bondmark, you consent to receive transactional electronic communications related to accounts, invoices, orders, design approvals, support, documents, payments, and platform administration.
21. Suspension or Termination
Bondmark may restrict, suspend, or terminate access when needed to protect the platform, enforce these Terms, comply with legal obligations, address payment issues, prevent abuse, or manage client relationships.
22. Service Availability
Bondmark may update, pause, limit, or change parts of the platform. Availability can be affected by maintenance, internet providers, hosting, payment processors, fulfillment providers, and other external services.
23. No Guarantee of Merchandise Performance or Sales
Bondmark helps create and operate merchandise programs, but it does not guarantee sales volume, profit, customer demand, social engagement, brand growth, or merchandise performance.
24. Disclaimer of Warranties
The platform and services are provided on an as-available basis except where a written agreement states otherwise. Bondmark disclaims warranties to the fullest extent permitted by law.
25. Limitation of Liability
To the fullest extent permitted by law, Bondmark is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.
26. Indemnification
You agree to indemnify and hold Bondmark harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the platform, violation of these Terms, infringement of rights, or submitted materials.
27. Governing Law
These Terms are governed by the laws of Florida, without regard to conflict-of-law rules. Venue and exact dispute language should be verified in the final legal review.
28. Changes to Terms
Bondmark may update these Terms from time to time. The effective date shows when this version became active. Continued use after changes means you accept the updated Terms.
29. Severability
If any part of these Terms is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.
30. Entire Agreement and Relationship to Separate Agreements
These Terms govern website, platform, storefront, and general service use. They do not replace signed client-specific agreements, invoices, proposals, statements of work, or other written terms that apply to a specific engagement.
31. Contact Information
Questions about these Terms may be sent through hello@bondmarksupply.com. Bondmark's exact legal entity name and mailing address should be confirmed before final public launch.
Review related public pages: Privacy Policy, Shipping, and Returns.