Bondmark Supply Co.
Effective Date: August 15, 2026
This policy covers shipping for Bondmark-powered merchandise storefront orders and should be reviewed before production launch.
Production and carrier timelines can change. Bondmark should confirm provider settings before promising any delivery window to a customer or client.
This Shipping Policy applies to merchandise purchased through Bondmark Supply Co. storefront checkout pages. Separate client service invoices, proposals, or signed agreements may use different delivery terms for business services, samples, or bulk projects.
The current storefront checkout is configured for United States shipping addresses. Bondmark should not accept international merchandise checkout orders until shipping rates, customs handling, taxes, and fulfillment coverage are reviewed and enabled.
Many storefront products are produced on demand after payment. Production time is separate from carrier transit time. Estimated shipping windows may change based on product type, production partner capacity, holidays, weather, carrier delays, address issues, and order volume.
Shipping rates are calculated during checkout using the available product, variant, quantity, and delivery address information. If a rate cannot be calculated, checkout may be paused until Bondmark reviews the order setup.
When tracking is available from the fulfillment or carrier partner, Bondmark may send tracking updates to the customer email used at checkout. Tracking availability and scan timing depend on the fulfillment and carrier systems.
Orders with multiple products may ship in more than one package if items are produced by different facilities, become available at different times, or require separate handling.
Customers are responsible for entering a complete and accurate shipping address. Bondmark may not be able to change an address after an order enters production or fulfillment. Address correction fees, failed delivery, return-to-sender events, or replacement shipments may be reviewed case by case.
If a package appears lost, materially delayed, damaged in transit, or marked delivered but not received, contact Bondmark with the order information and any available carrier details. Bondmark will review the issue with the fulfillment or carrier partner where possible.
Shipping questions may be sent through hello@bondmarksupply.com. Include the order number, customer email, shipping name, and a short description of the issue.
See also: Returns, Terms of Service, and Privacy Policy.
